Contract cleaning · Ipswich and Suffolk

Contract cleaners in Ipswich

Regular, scheduled cleaning on one contract with one monthly invoice, for single sites and for businesses with several premises across Suffolk.

  • One account manager
  • One monthly invoice across sites
  • Holiday and sickness cover included

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Why businesses move to a cleaning contract

Employing your own cleaner means managing rotas, holiday cover, supplies and equipment yourself. A cleaning contract hands all of that to us. You agree the specification and the price, and we deliver it, cover absences and keep you supplied.

Contracts suit organisations that need cleaning to carry on whoever is on leave: offices, schools and nurseries, GP and dental practices, retail chains, managing agents with communal areas, and industrial sites with office and welfare blocks. See also our office cleaners in Ipswich.

A cleaning contract is built around a specification. It lists every area of your premises, the tasks in each area and how often they are done. The specification is the standard we are measured against, and it makes quotes from different contractors easy to compare.

For organisations with several premises, one contract across all sites means one supplier to manage, consistent standards everywhere and one invoice to process each month.

Sectors we hold contracts in

Offices and business parks

Daily or alternate-day cleaning for single offices and multi-tenant buildings.

Schools and nurseries

After-hours cleaning of classrooms, halls and toilets, with term-time and holiday schedules.

Medical and dental practices

Clinical-area cleaning with colour-coded equipment, following infection control guidance.

Retail and hospitality

Early-morning cleans for shop floors, back-of-house and customer toilets.

Communal areas

Lobbies, stairwells and lifts for managing agents and residents' associations.

Industrial and warehouse sites

Office, canteen and welfare-block cleaning, plus periodic floor scrubbing.

How contract cleaning works

The specification

A good specification is specific. Instead of "clean kitchen", it lists wiping worktops, cleaning the sink, wiping appliance fronts and mopping the floor, each with a frequency. We write specifications this way so both sides know exactly what has been agreed.

Staffing and continuity

Your site gets regular cleaners who learn the building, plus trained cover cleaners for holidays and sickness. Cover cleaners are briefed on your site before they start, so standards do not drop when your regular cleaner is away.

Quality audits

Supervisors inspect each site against the specification and score each area. Results are shared with you, trends are tracked over time, and anything below standard is put right.

TUPE transfers

If you are changing contractor and your current cleaners are covered by the TUPE regulations, their employment may transfer to the new contractor. We handle this carefully, keeping cleaners informed and making sure the transfer meets the legal requirements.

Tenders and procurement

Public sector bodies, schools and larger businesses often tender their cleaning. We respond to specifications with a priced schedule, method statements, risk assessments and policies, in the format your procurement team needs.

Contract reviews

Your needs change over time. Regular review meetings let us adjust frequencies, add new areas or change hours, so the contract keeps matching how your building is used.

What is included in a contract

Standard inclusions
IncludedDetail
Written specificationEvery area, task and frequency agreed up front
Staffing and coverCleaners recruited, trained and covered for holidays and sickness
Equipment and productsSupplied by us, with COSHH sheets on site
Quality checksRegular supervisor inspections against the specification
ReportingOne named contact and a log of issues until fixed
InvoicingOne monthly invoice, split by site if needed

Why organisations choose us for contract cleaning

One account manager

A named contact who knows every site on your contract.

Measured standards

Audits scored against your specification and shared with you.

Continuity

Regular cleaners, plus trained cover for every absence.

Simple billing

One monthly invoice, split by site or cost centre if needed.

How a new contract starts

  1. Survey

    We visit each site, measure the areas and note access times and site rules.

  2. Specification and price

    We write the specification, or respond to yours if you are running a tender.

  3. Mobilisation

    Staff, keys and inductions to your site rules are arranged before the start date.

  4. Contract management

    Regular inspections and review meetings for as long as the contract runs.

What affects the cost of a cleaning contract

Contract prices are built from the hours needed to deliver the specification at each site.

Specification
The tasks and frequencies agreed set the hours needed at each site.
Number of sites
Multi-site contracts can share supervision and cover, which improves efficiency.
Site type
Clinical, food and industrial areas need specialist methods and equipment.
Working hours
Early morning, evening and weekend work are all available.
Consumables and equipment
Including consumables simplifies buying but adds to the monthly price.

Contract cleaning across Ipswich and Suffolk

We hold cleaning contracts across Ipswich and take on sites throughout east and mid Suffolk.

  • Ipswich
  • Ipswich Waterfront
  • Ransomes Europark
  • Futura Park
  • Martlesham Heath
  • Felixstowe
  • Woodbridge
  • Stowmarket
  • Needham Market
  • Hadleigh
  • Sudbury
  • Bury St Edmunds

Frequently asked questions

Can you take over from our current cleaning contractor?

Yes. We plan the start date around your notice period. Where existing cleaners are covered by TUPE, we work through the transfer with you and them.

Do you respond to tenders?

Yes. Send us your specification and site details and we will provide a priced response, a method statement and the documents your procurement team needs.

Can one contract cover several sites?

Yes. Multi-site contracts have one account manager and one monthly invoice, with costs broken down per site if you need them.

How do you check standards?

Supervisors inspect each site against the agreed specification and record the results. You get a named contact for anything you want raised, and issues stay logged until they are fixed.

How long is a typical cleaning contract?

Many contracts run for an initial term of one to three years, with notice periods agreed at the start. Shorter terms are available for smaller sites.

Can we add sites to an existing contract?

Yes. New sites are surveyed and added to the specification, with the price updated and included on the same monthly invoice.

Can periodic cleaning be part of the contract?

Yes. Carpet deep cleans, floor scrubbing and polishing, high-level cleaning and washroom deep cleans can all be scheduled into the contract at set intervals.

Do you clean schools in term time and holidays?

Yes. School contracts usually include daily term-time cleaning and a deeper clean during the summer holidays, when classrooms can be emptied and floors stripped and resealed.

Talk to us about a cleaning contract

Send us your sites and what you need, and we will arrange a survey or respond to your specification.